Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to MerchPay Merchant Services, LLC. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to MerchPay Merchant Services, LLC. include MerchPay. The MerchPay website is a Merchant Services site. By using the MerchPay website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, MerchPay, or our payment gateway affiliates, may collect personally identifiable information, such as your:

• First and Last Name
• Mailing Address
• E-mail Address
• Phone Number
• Other personal and business information required by law to obtain a merchant processing account.

If you use MerchPay's products and services, we may collect billing and limited credit card non-sensitive information. This information is used to secure the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account with us; (b) sending us an email message; (c) submitting your credit card or other payment information when ordering and purchasing products and services through our Site.

Use of your Personal Information

MerchPay collects and uses your personal information to operate its website and deliver the services you have requested.

Sharing Information with Third Parties

MerchPay does not share, sell, rent or lease its customer lists to third parties.

MerchPay may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on MerchPay or the site; (b) protect and defend the rights or property of MerchPay; and/or (c) act under exigent circumstances to protect the personal safety of users of MerchPay, or the public.

MerchPay integrates payments with payment gateways, which have their own and separate privacy statements.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by MerchPay. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality and security of the service, and to provide general statistics regarding use of the MerchPay website.

Links

This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

MerchPay secures your personal information from unauthorized access, use, or disclosure. MerchPay uses the following methods for this purpose:

SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

MerchPay does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

MerchPay reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Alternatively MerchPay reserves the right to change this Privacy Policy without notifying our customers in cases we believe there is not much of a change to the policy. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

MerchPay welcomes your questions or comments regarding this Statement of Privacy. If you believe that MerchPay has not adhered to this Statement, please contact MerchPay at:

Effective as of July 9, 2024